This article gives information on local authority hot issues that affect services such as delivery of searches 

Products Affected:

• Official Local Authority Search
• Regulated Local Authority Search

Reason:

• We have been advised by Local Land Charges that they are currently experiencing server issues affecting their mapping system. As a result, they are unable to plot the areas required to generate plans and CON29 search results.
  Consequently, they are currently unable to process or return search requests. Their IT team is investigating the issue as a matter of high priority; however, at this stage, they are unable to provide a timescale for resolution.

Update 09/11/2026:

• Further to the notification issued on Wednesday 4th November 2026, Local Land Charges have advised that their mapping system issues remain unresolved. Their IT team continues to treat this as a priority and is working diligently to restore full service; however, they are currently unable to provide a timescale for resolution.

Expected Delay:

• We will review their turnaround time and urgent policy when their services resume.

Options:

• What we can offer is to provide a search delayed indemnity policy. If you would like to proceed with this option, then please send us the limit of indemnity so we can provide you with an accurate quote. Otherwise, we will keep chasing the Local Authority and have the completed search back with you as soon as possible. 
• Follow this article to be alerted of updates as we receive them