This article describes how to post Credit notes within the accounts section of Unity® Practice Management.
Full Credit Note
(You can follow along using the training video here)
The Credit Note can be used when applying a credit note against a bill for the full value of the bill (including disbursements).
- Select Postings and Office
- Select Credit Note
- Enter the File number in the Account no field
- Once entered, the system will display any unpaid invoices linked to that file. If the invoice you need to credit has already been paid, simply untick the 'Show Fully Paid' option to display those invoices as well
- From the list, select the invoice you want to credit, then click OK. The 'Credit Bill' and 'Reference' will be automatically populated from the selected invoice
- In the 'Narrative field', you may enter 'Credit Note'
- Lastly, click Post
The credit note will now be posted for the selected invoice, and the adjustment will appear in the Ledger.
Partial Credit Note
(You can follow along using the training video here)
The Partial Credit Note can be used when applying a credit note against a bill for costs & VAT only.
- Select Postings and Office
- Select Partial Credit Note
- Enter the Matter Code in the Account no field, then then click on the three dots beside the Amount field to bring up the list of bills.
- Select the bill you wish to apply the credit note to from the list of bills. If you do not see the bill, uncheck the Show fully unpaid bills check box to view all previously paid bills.
- Select the Fee Earner and enter the cost & VAT values to be credited then select 'OK'
- Enter your reference
- Enter your narrative
- Enter date
- Select 'Post'
This will reduce the value of the bill, adjust the unpaid balance, and update the office balance accordingly.
Any time recording used will return to an unbilled status. However, the time will not automatically be marked as WIP -you’ll need to update it using the Work in Progress corrector in Unity PMS.