This article aims to give you an introduction on Credas and help you get started
Who are Credas?
Credas, is an Identity Verification Software provider, and Law Firms use it for their onboarding needs. Credas makes onboarding simple, secure and reliable, with a process designed to be user-friendly. So whether you are tech-savvy or new to digital verification, Credas is here to make it as easy and stress-free as possible.
Credas is certified against the UK Government's Digital Identity & Attributes Trust Framework, meaning checks have been assessed to meet the highest standards within the industry. To find out more about what makes Credas secure, please view the data & security FAQs here.
A support portal has been designed to help you complete your tasks should you encounter any issues. This support portal includes step-by-step guides, videos, articles on how to take a good picture of your Identity Document, and more.
Please view the Table of Contents here to find the support resources you are looking for.
Why have you been asked to complete a check with Credas?
Many Law Firms partner with Credas to help them provide onboarding checks through their free Credas App or web app, ensuring that your checks are completed as safely and securely as possible.
Law Firms are required by the UK Government to carry out checks, including Identity Verification, whenever someone takes on legal services to protect against financial crime and fraud.
The check you have been asked to do will be dependent on the nature of the transaction and the Law Firms requirements. If you are not sure why you have been asked to complete a check with Credas, it is recommended to speak to the Law Firm who issued you your check, and they will be able to clarify further.
Logging In
To begin your tasks, you will be sent an invitation via email/SMS which will highlight your unique registration code, as can be seen on the email below. To start your check, click the URL in the SMS or the 'continue' button in the email. This will take you to the Credas App depending on the check the Law Firm wishes for you to complete.
For more information on how to log in, please view our guide here.
Completing your Tasks
The tasks you have been assigned to complete will depend on the check the Law Firm has requested for you to complete, however it is likely you will be asked to complete the following:
- Enter your personal details;
- Capture your Identity Document;
- If you have uploaded a passport, you will be asked to scan your passport via NFC;
- Capture a liveness selfie.
You may also be asked to complete additional tasks such as a Source of Funds Questionnaire or upload documents linking you to the property you are selling.
This knowledge base contains guides and videos on each possible task you may be asked to complete.
Please view our full list of resources to help you complete your tasks including step-by-step guides and videos here.
What's next?
Once you have completed all of your tasks, they will be made available to the Law Firm that issued you the invitation and they will be in contact if anything further is needed from you.