This article explains how to resolve issues that occur when downloading e-chits or reading PDFs in Unity® Practice Management.
An issue may occur when downloading e-chits or reading PDFs. To resolve the issue, change your browser PDF settings.
Google Chrome PDF Settings
- Open a new browser tab in Google Chrome, and paste this URL: chrome://settings/content/pdfDocuments
- Select Open PDFs in Chrome.
Microsoft Edge PDF Settings
- Open a new browser tab in Microsoft Edge, and paste this URL: edge://settings/content/pdfDocuments
- Toggle the PDF View Settings.
**Ensure that “Always download PDF files” is not active.**
Once you have changed PDF settings on your relevant browser, you should no longer experience issues downloading e-chits or reading PDFs in Unity® Practice Management.