This article describes how to reset a forgotten password within Unity® Practice Management
To reset your password follow these steps
- Select "Login" from the interactive landing page.
- From the secure login page that is presented select the ‘Forgot password’ link:
- If you have entered your username correctly you will receive an email (Your username will usually be in the format forename.surname) and a message advising that will be displayed:
- You will receive a password reset email.
- Select the link within the email
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If you have not received an email then please contact our support department, by either calling 0161 2362910 or emailing: u-support-cms-uk@dyedurham.com |
- Once the link is selected the ‘Reset Password’ page will open.
- Enter and confirm the new password.
- Save the changes and you will be able to use the new password to access Unity®
| The new password should have a least 8 characters and contain at least one upper case letter, lower case letters and at least one number. |