This article details how to connect, manage and re-enable Unity Practice Management with Microsoft Office Add-Ins.

To re-enable the add-ins:

• Open the Office application, click on File in the top left corner of the application, then click Options.

• A new window will open up, select Add-ins from the column on the left-hand side.
• In the add-ins section, you will see a table listing all add-ins installed on your PC for the Office application.
• Look for the Quill Add-in in either the Inactive Application Add-ins or the Disabled Application Add-ins.

• If the add-in shows under Disabled Application Add-ins, please change the drop-down menu at the bottom of the window from COM Add-ins to Disabled Items, then press Go.
• You may see i3filemanager in this list, click on this and then select Enable.

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• Once you have enabled i3filemanager, change the drop-down menu from Disabled Items back to COM Add-ins and press go.
• Make sure the Quill add-in is ticked and press OK.​ The Quill Office application should now be enabled again.

Add ins not working when clicked

This can occur if the add-in hasn't signed in correctly. Here is how to fix it: 

1. Please save any documents/spreadsheets or emails and close Outlook, Word and Excel.
2. Then type "%appdata%  (type %appdata%" into Windows Explorer and click enter.
3. Once in the appdata folder find a folder called "QuillPinpoint" and open it.
4. Delete the file named addins.db in this folder.
5. Go back to the %appdata% folder and find the folder named Quill.
6. Open Quill folder and then go to the addin folder.
    
   
    
   7. Delete the file called auth.dat.
    
   8. Once complete, open Outlook and click on the sign in button.