This article explains how to locate an order using Unity™ Search.

There are 4 ways a user can locate an order:

1. Order Number
2. Post Code
3. Reference 

4. Property Address

    

   1. Order Number

   Navigate to the Unity™ Search home page and click on View Orders at the top navigation bar.

    

   

    

   Enter Order Number and Search.

    

After searching, the results will display the following:

• Our Reference, which is the Order Number.
• Client Reference
• Order Date
• Address
• Postcode
• Status of order
• Ordering Company

• Completed (This tab will show all products linked to the order)

   

  

 2. Postcode

Enter postcode and search. 

3. Reference

Enter reference and search.

4. Property Address

Enter Property Address and search.

General Information

Clicking on "Our Reference" will redirect to the order:

The Order Number can be found in the Order Summary Details.

Click on the Invoice tab, and the Invoice Number, which will download the invoice.

Please see video for demonstration: