This article describes how to resolve an issue with Outlook Addins for Unity Practice Management

If the Unity® Practice Management add-ins for Outlook keep on disabling themselves after being re-enabled, please try the following to resolve the issue:

1. Please download the file UPM_Outlook_Fix.reg
2. Close Outlook.
3. Press the Windows Key and R on your keyboard to open the application named Run.
4. Type Downloads and press OK to search.
   
   
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5. This will open your downloads folder, double click on the saved attachment named UPM Outlook Fix.reg.
6. Press yes to all windows which pop up when you click on this file.
7. Re-open Outlook.

This file changes the registry for the load behaviour of the Unity® Practice Management Outlook add-in so that the add-in always loads with Outlook.