This article explains how to create a Bad Debt Write Back in Unity® PMS Accounts.

Follow along with the video training here:

Creating a Bad Debt Write Back

1. Navigate to Posting > Office > Bad Debt Write Back.
2. Enter the Client Number.
3. Then, select the nominal that you've written it off to.
4. Input the amount and reference.
5. Next, select the three dots on the Gross box what you'd like to repay.
6. Then, click OK.
7. In the Narrative field, type in why you're writing it back.
8. Select the date, then click Post.